This Privacy Policy describes how Prime42 Web-App ("Prime42", "we", "us", or "our") collects, uses, discloses and protects the personal information of visitors and customers who interact with our website www.prime42webapp.xyz (the "Site") and the services we provide (the "Services").
By using the Site or Services, you agree to the practices described below. If you do not agree, please do not use the Site or Services.
1. Who we are
Prime42 Web-App is an application development studio with its principal place of business at:
Prime42 Web-App
1322 Court St, Redding, CA 96001, United States
Email: info@prime42webapp.xyz
Phone: +1 (214) 963-8556
2. Information we collect
We collect personal information that you voluntarily provide and certain information that is automatically collected when you use the Site.
2.1 Information you provide
- Contact details: name, company name, email address, phone number.
- Project information: details of the project, brief, budget range and any files you share with us.
- Communications: any messages you send via email, contact forms, calls, or chat.
- Billing details: billing address and invoice information. Card payments are processed by our payment processor (Stripe); we do not store full card numbers on our servers.
2.2 Information collected automatically
- Usage data: pages visited, time on page, referring URL, device type, browser type, operating system, and approximate location derived from IP address.
- Cookies and similar technologies: see our Cookie Policy for details.
3. How we use your information
We use the information we collect for the following purposes:
- To respond to enquiries and provide quotes.
- To deliver, maintain and improve our Services and the Site.
- To send transactional communications, invoices, and project updates.
- To send occasional marketing communications, only where you have opted in. You can opt out at any time.
- To prevent fraud, abuse and security incidents.
- To comply with applicable laws and respond to lawful requests.
4. Legal bases for processing
Where the GDPR or similar laws apply, we rely on the following legal bases:
- Contract: to provide the Services you have requested.
- Legitimate interests: to run, secure and improve our business.
- Consent: for non-essential cookies and marketing communications.
- Legal obligation: to comply with tax, accounting and other applicable laws.
5. Sharing of information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business — e.g. cloud hosting, email delivery, payment processing, analytics and CRM tools — bound by appropriate confidentiality terms.
- Professional advisors such as accountants and lawyers, where strictly necessary.
- Regulators or authorities where required by law or to protect our legal rights.
- Successors in connection with a merger, acquisition or restructuring, subject to the same protections.
6. Third-party services we use
The Site and Services may use third-party tools including, without limitation: Google Analytics, Google Ads, Google Fonts, Meta Pixel, Stripe, Calendly, and standard email and CRM providers. Each of these has its own privacy practices, and we encourage you to review them.
7. International transfers
Our servers and certain service providers are located in the United States and other countries. Where we transfer data internationally, we rely on appropriate safeguards such as standard contractual clauses.
8. Data retention
We retain personal information only as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. Project files are typically retained for the duration of the engagement plus seven (7) years for tax and audit purposes, unless you request earlier deletion and we are not legally required to keep them.
9. Your rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent at any time (where consent is the legal basis).
- Request portability of your data.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, email info@prime42webapp.xyz. We will respond within 30 days.
10. Children's privacy
The Site and Services are not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Security
We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft, and unauthorized access. No system is perfectly secure, however, and we cannot guarantee absolute security.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page indicates when it was last revised. Material changes will be highlighted on the Site.
13. Contact us
If you have any questions about this Privacy Policy or our data practices, contact us at:
Prime42 Web-App
1322 Court St, Redding, CA 96001, United States
Email: info@prime42webapp.xyz
Phone: +1 (214) 963-8556